Frequently asked questions

GloryPay is a financial platform built specifically for professionals and businesses in the adult industry. You get an IBAN account, payment cards, incoming and outgoing payments and payment solutions made for your sector, with privacy, discretion, compliance and security at the core. Access requires verification and meeting our onboarding requirements.

The member area contains detailed information about our services, onboarding, fees, compliance requirements, supported countries and practical guides. Access is restricted because GloryPay is made for professionals and businesses in the adult industry: it protects the privacy of our members, keeps the platform secure and confirms eligibility. Registration is free and does not oblige you to open an account or use GloryPay.

No. Your balance, card and transfers are managed in the GloryPay app. The member area on this website is purely informative: guides, updates, events and ordering payment terminals.

GloryPay is for professionals who struggle to get access to banking: independent adult workers, online creators, escort services, adult entertainment venues, bars and short-stay venues linked to the industry, and other legal adult-related businesses. Every application is reviewed manually and goes through KYC/AML verification and compliance approval. You must operate legally in one of the supported countries.

No. You can enter an artist name or company name; that is what appears on a SEPA payment (bank transfer). With payment terminals the payment is fully anonymous: your name does not appear anywhere.

Opening an account is free, and there are no monthly or yearly fees. You only pay per transaction and for the physical card. The exact fees are in the member area, after your free registration.

Because international KYC (Know Your Customer) and AML (anti-money laundering) rules require it. It keeps the platform secure and legal. Your details are stored securely and are never shared with clients or other users.

No problem. Once you start the onboarding with GloryPay and your details have been reviewed, a personal IBAN account is created for you automatically.

Yes. Your clients stay fully anonymous when you use a payment terminal, and your personal name does not appear on their payment: only a neutral reference is shown. For manual bank transfers, your artist name or company name is shown as the holder of the IBAN account.

GloryPay is a brand of Xnity SA (Brussels), a registered agent of Paynovate SA, an e-money issuer regulated by the National Bank of Belgium.

Legal and administrative obligations vary from country to country. GloryPay cannot provide personal legal, tax or social advice on this matter. We recommend reaching out to a recognised NGO or organisation in the country where you work. They can inform you about local regulations, your rights and the steps you need to take to be properly registered and compliant. On the GloryPay Member Page you will find an overview of NGOs and organisations that can help you with this.

The GloryPay Portal and the GloryPay Mobile App are two different and completely separate platforms. The password for the GloryPay Portal is therefore not automatically the same as the password for the GloryPay Mobile App. Each platform has its own login credentials and password management.

Yes and no. You can share your IBAN details directly with your customer using the sharing function in the GloryPay app. You can also show them the SEPA QR code and ask them to activate “Instant Payment” in their banking app.

Not on the payment terminal. You enter the amount in the app before the payment, and the customer cannot change it on the terminal. If you want to include a tip, add it to the total before you start the payment or repeat the transaction with your terminal or QR Sepa.

A card payment on the terminal is confirmed immediately. The money usually appears in your account the same day, or within a maximum of three banking business days. Transfers to your IBAN arrive instantly if your client has activated instant payment.

Minimum € 20 and maximum € 3,000 per transaction. Higher amounts are possible after prior agreement with GloryPay and a compliance check.

Yes. You get a fully working IBAN account and you are free to share your IBAN when needed. It works like a regular European bank account, within the compliance rules.

Yes, to any other bank account, as long as you have the recipient's IBAN. Transfers go through the standard SEPA system. Important: the recipient's name must exactly match the legal name of the account holder. A different name can lead to a rejected or delayed transfer, and GloryPay is not responsible for failed, delayed or lost transfers.

Yes. But always be careful, instant payments are irrevocable.

Yes. GloryPay supports creators on subscription, content and fan platforms such as OnlyFans or Chaturbate, where regular banks often block payouts. Use your IBAN for platform payouts and your card for your expenses. The standard onboarding and compliance check apply.

GloryPay is available to professionals who live and work in Austria, Belgium, Denmark, Finland, France, Germany, Luxembourg, the Netherlands and Sweden. Payment terminals work in these countries. If you work through online platforms, you must also live and work in one of these countries.

Contact us at support@glorypay.com. Every request is reviewed individually, on a case-by-case basis.

Download the GloryPay app via Google Play or the App Store and easily create your account. During onboarding, we ask you to fill in your identity and business details and to upload the required KYC documents. Afterwards, our compliance team carefully reviews your application. Once your account is approved, you will receive your GloryPay IBAN and you can order your card and payment terminal. Are you already registered as a member? You will find a step-by-step guide with clear screenshots in your member area to walk you through the entire process.

An ID card or passport, and one proof of residence such as a utility bill, bank statement, rental agreement or residence certificate, preferably dated within the last 3 months.

Approval usually takes a few business days after you have submitted all required documents. Your IBAN is issued as soon as you are approved, the card arrives within a few business days, and a terminal depends on shipping. The most important factor is correct and complete KYC information.

With the physical card you shop worldwide wherever card payments are accepted, withdraw cash, pay contactless and pay while travelling. The virtual card is for online payments and can be used immediately. Both cards are linked directly to the balance of your GloryPay account.

We offer two terminal models. Their prices are in the member area, after your free registration.

Contact support@glorypay.com. For security and compliance reasons we start a new KYC verification. Once it succeeds, we update your e-mail address.

Open the GloryPay app, tap Forgot password on the login screen and enter your registered e-mail address. Then follow the instructions in the e-mail. Reset links are only valid for a limited time, and repeated failed attempts can temporarily block access. No access to your e-mail? Contact support@glorypay.com.

Yes. Under data protection law, including the GDPR, you can ask for the deletion of your personal data at any time. GloryPay may be legally required to keep certain information for regulatory, compliance, anti-money laundering, fraud prevention or legal reasons. Send your request to support@glorypay.com.

The charter describes the principles we work by. It is not a restrictive contract but a commitment to a safe, discreet and respectful financial environment, with six commitments: discretion and privacy first, simple and accessible payments, built-in safety and security, financial empowerment and control, inclusivity and equality, and innovation with purpose. Privacy. Power. Progress.